Highlights
Join a positive creative team in a mid-sized, friendly design studio
Work with impressive clients on a wide variety of exciting projects
Enjoy our beachside studio and flexible working conditions
Overview
Percept is a branding agency in Sydney’s South. We’re in the business of turning heads, with brave ideas and bold design.
Our beach-side studio is dynamic and full of banter, with a diverse range of work across strategy and positioning, brand identity, packaging design, print and digital marketing communications and website design.
We work with some of Australia’s largest and most reputable brands as well as the passionate innovators in start-up land.
As a design agency, we strive to help our clients be brave, transform brands, disrupt sectors and create meaningful connections with audiences.
The Role
We’re looking for an ambitious and energetic client hero to lead our account management team. Our goal is to continue to advance our reputation in the design industry and we need some help to maintain this growth.
We’re big on team culture and we want to work with like-minded individuals who enjoy experiencing what life has to offer, like lunchtime ocean swims, all types of music, social drinks and really bad dad jokes (sorry in advance).
The successful candidate will be highly motivated and have a positive, can-do approach. They will be results driven, an awesome communicator and have a knack for understanding clients. 6+ years in a similar creative agency role and a keen design eye will be highly regarded.
The role requires the successful applicant to
- Hit the ground running and take ownership of a wide variety of clients and live jobs
- Take creative briefs and prepare quotes, proposals and invoices
- Manage projects and deadlines in a timely manner with clear communication
- Coordinate and allocate internal creative team resources
- Interact confidently with clients face to face, over the phone and via video conference
- Plan and manage print/digital production suppliers
- Be an active voice in the creative process
There is an element of new business development involved in this role, though we think cold-calling is the devil. The successful candidate will be expected to convert incoming leads, present alongside our Creative Director, prepare tender submissions and think strategically of ways to grow existing accounts in an effort to meet revenue targets.
Essentially, we are looking for an organised people-person with a calm nature when things get a little hectic. Applicants will have a passion for the design industry and take pride in delivering seamless end-to-end interactions with their clients, from initial conversation to project delivery. While having a bit of fun along the way.
Expected
- Experience in Account/Project Management within a creative agency
- Sound understanding of brand, digital and print design development processes
- Confident and effective verbal and written communication skills
- Productive work ethic and ability to work independently
- Ability to develop relationships with clients from a variety of industries
- Experience using agency management software (we use Streamtime)
- No ego required
Perks
- Flexible hours/remote work policy
- Beachside location
- Minutes away from some of Sydney’s best cafes and restaurants
- Fully stocked drinks fridge
- Regular team lunches and events
- Great people and good vibes
- Horizontal team hierarchy
This is an exciting opportunity that will suit an established Account Director who is wanting to take the next step in their career into a leadership position within a fast-paced yet down-to-earth creative agency.
Leadership Wishlist
Ideally, we’re seeking a hybrid Account Director / Studio Manager if you are this Unicorn?
This person is the Principal’s 2IC, the heart of the agency, our fearless leader. They are responsible for
leading and nurturing the whole team, while driving the direction of the business alongside the
Creative Director.
They are strategically minded with strong emotional intelligence that in turn drives results and
successful outcomes. They are key to setting and maintaining the internal culture and identity of
Percept and ultimately responsible for the performance of the business.
So what does that look like exactly?…
– Take the lead on a wide variety of key accounts and active projects.
– Receive and interpret creative briefs and prepare quotes, proposals and invoices.
– Convert key leads, comfortably selling the dream to Director/C-suite level clients.
– Take the lead in writing and preparing large tender submissions.
– Prepare accurate project timelines along with clear and consistent contact reports.
– Execute seamless delivery of projects on time and on budget.
– Facilitate strategic brand workshop sessions alongside our Creative Director.
– Provide input to the creative process from a strategic point of view.
– Drive the weekly scheduling of the studio – ensuring it is full, accurate, and correctly prioritised.
– Check in regularly with the team to ensure smooth flow of project goals and milestones.
– Develop strong and lasting relationships with new and existing key clients.
– Forecast invoicing position throughout the month and report on final monthly financial results.
– Proactively managing the ‘health’ and any internal issues of the Percept team.
– Carry out the ‘difficult conversations’ when/if staff are underperforming or client issues arise.
– Play a lead role in recruitment drives and employment decision making.
– Advise and collaborate with our Principal on strategic business decisions and lead the
implementation of the agency’s long term vision.
– Review and advise on potential improvements to processes, technologies or platforms for better
agency efficiency.
– Train, advise and mentor the Senior Account Manager.
– Onboard new staff.
– Prepare and conduct performance reviews for the creative team.
– Managing the productivity of staff, ensuring they’re meeting weekly expectations in terms of
billable working hours and projected milestones for assigned tasks.
– Responsible as the team leader
for forecasting, meeting and reporting on monthly revenue targets.
Salary
Negotiable.
Interested?
We’d love to hear from you!
Send us your cover letter and CV for consideration. careers@percept.com.au
Successful applicants will be contacted for an interview.
